Rolldorado Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Terdersoft B.V. (company number 164860), the operator of Rolldorado at rolldorado.com, licensed by the Curaçao Gaming Authority under licence number OGL/2024/1126/0521. This agreement governs account registration and use, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using the service in any capacity, you accept these terms in full. If you do not accept them, you must not use the service.

About Us and Licensing

Rolldorado is operated by Terdersoft B.V., a company incorporated in Curaçao under registration number 164860, holding a Certificate of Operation for the rolldorado.com domain issued by the Curaçao Gaming Authority under licence OGL/2024/1126/0521, with an active status as verified in the CGA certificate portal. The licence was issued on 26 March 2025. Terdersoft B.V. also operates Winaura under the same company registration, and the licence number OGL/2024/1126/0521 is associated with the LiraSpin and Savaspin brands within the same group. Governing law is the law of the Company’s country of incorporation.

Account Registration and Eligibility

You must be at least 18 years of age, or the higher minimum age required by your jurisdiction, to register an account and use the service. Real-money play is not available to residents of the United States of America, the United Kingdom, Spain, the Netherlands, Israel, Lithuania, Belarus, Russia, Ukraine, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Armenia, Azerbaijan, Gibraltar, Jersey, Curaçao, the Dutch West Indies, French overseas territories, and any jurisdiction on the FATF blacklist or greylist as published. You may hold only one account; duplicate accounts may be closed and associated balances forfeited. You must provide accurate and complete registration information and keep it current. We may request identity verification documents at any time and will require full KYC verification before processing any withdrawal. We reserve the right to refuse registration or close any account that breaches these terms, including accounts opened by residents of restricted jurisdictions or by persons under the minimum age.

Deposits and Withdrawals

We accept deposits by Visa, Mastercard, Apple Pay, Google Pay, bank transfer, and cryptocurrency including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and Ripple (XRP). The minimum qualifying deposit for the welcome bonus is €15; the general entry-level minimum deposit is €10, subject to variation by payment method and country. Deposits credit instantly. The minimum withdrawal is €50 or the equivalent in your account currency. We process withdrawal requests within 72 hours on our side; additional time may apply depending on the receiving payment provider or bank. Withdrawal limits apply per day, per week, and per month, and rise with your loyalty rank; the current applicable limits are displayed in the Withdrawal section of the cashier. Wins above €10,000 may be paid in monthly instalments of up to €10,000 per month. Withdrawals are returned to the payment method used for the deposit. No withdrawal is processed until your account is fully verified, and deposited funds must be played through at least three times before a cashout request will be accepted, in accordance with our AML obligations. A dormant account fee of €10 per month (or the remaining balance if lower) applies after 12 consecutive months without login.

Bonuses and Promotions

Each promotion is subject to its own specific terms, but the following standard rules apply across the platform unless a promotion states otherwise. The default wagering requirement is 40x the bonus amount, which must be completed within 7 days of the bonus being credited; unmet wagering at expiry results in the bonus and any associated winnings being voided. The maximum permitted bet while a bonus is active is €5 (or 10 CAD/AUD, 5 CHF); bets exceeding this limit, including via doubling rounds or purchased bonus rounds, may result in bonus cancellation. The maximum cashout from bonus winnings is 10x the bonus amount. Game contributions towards wagering are: slots 100%, buy-feature rounds 50%, live roulette and blackjack 10%, instant win games 5%, and table games, scratch cards, and other live games 0%. All bonuses are sticky; real-money funds are played first, and wagering is counted only from the bonus portion of the balance. Entering a promotional code at registration forfeits the welcome package. We reserve the right to revoke any bonus and void associated winnings where we identify abuse, including but not limited to the behaviours listed in our anti-fraud policy.

Responsible Gambling

We provide deposit limits, loss limits, playtime limits, cooling-off periods, and self-exclusion as tools to support responsible gambling. Full details of each tool and how to activate it are set out on our dedicated Responsible Gambling page, linked in the site footer. Self-exclusion requests are processed immediately on receipt; once an exclusion is active, we take reasonable steps to prevent new accounts being opened by the same individual, though you remain responsible for not circumventing the exclusion. No prize is awarded on a win that occurs while a cooling-off period is in effect. Deposit limits cannot be applied to cryptocurrency deposits; alternative limit tools are available for accounts transacting in crypto.

Dispute Resolution

Complaints must be submitted in the first instance to our customer support team, available 24 hours a day via live chat or email. If front-line support cannot resolve a complaint immediately, it is escalated within the support department and you are kept informed of its status. If a complaint cannot be resolved at management level, you may refer it to an independent body, a relevant gaming authority, or the Curaçao Gaming Authority as the licensing regulator. Server logs and records are the final authority on disputed game outcomes. Full details of the complaints procedure are set out in the Dispute Resolution document linked in the site footer.

Changes to Terms

We may update these Terms and Conditions at any time. Where a change is material, we will notify you by email to the address registered on your account or by a notice posted on the site. The updated terms take effect on the date stated in the notice. Continued use of the service after that date constitutes acceptance of the revised terms.